raa88 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains what information raa88 collects, why we collect it, how it is used and stored, and what rights you hold over your own data. Please read this document carefully before registering or using any raa88 service.
raa88 collects only the personal data strictly necessary for account registration, identity verification, payment processing, and service delivery. We do not harvest data beyond these operational purposes.
All raa88 data systems employ 256-bit SSL encryption, access controls, and regular security audits. Personal data is stored on secured servers with restricted access limited to authorised personnel only.
raa88 is transparent about what data we hold and why. You have the right to access, correct, and — where legally permissible — request deletion of your personal data held by raa88.
raa88 does not sell, rent, or trade your personal information to third-party advertisers or marketing companies for their own commercial use, under any circumstance.
raa88 processes personal data in a manner consistent with applicable data protection obligations, including the Malaysian Personal Data Protection Act 2010 (PDPA) where relevant.
You may at any time request access to, correction of, or deletion of your personal data by contacting raa88 at [email protected]. Requests will be acknowledged within five business days.
This Privacy Policy is issued by raa88, the operator of the online gaming platform accessible at raa88.app. When this Policy refers to "raa88", "we", "us", or "our", it means the raa88 platform operator. When it refers to "you" or "Player", it means any individual who visits, registers, or uses any service on raa88.app.
raa88 acts as the data controller in respect of personal data collected directly through the raa88 platform. For data processed by third-party game providers or payment processors, those entities may act as independent data controllers or data processors — their respective privacy policies govern their handling of your data.
raa88 collects the following categories of personal data when you register an account or interact with our services:
| Category | Data Types | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID / passport number | Registration & KYC verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Registration & account updates |
| Financial Data | Payment method details (e-wallet identifiers, bank account references), transaction history in MYR | Deposits, withdrawals, KYC |
| Verification Documents | Copies of national identity card (MyKad), utility bills, or equivalent | KYC / AML compliance checks |
| Account Credentials | Username, encrypted password hash | Registration |
When you access raa88.app, certain technical data is collected automatically by our platform and server infrastructure:
raa88 may receive supplementary personal data from third-party payment processors (such as Touch n Go eWallet, Boost, Maybank2u, CIMB Clicks, Public Bank, and FPX) for transaction verification and fraud prevention purposes. This data is used solely for the purpose for which it was received and is not combined with marketing databases.
raa88 uses personal data collected from Malaysian players for the following specific purposes:
raa88 processes personal data on one or more of the following legal grounds:
5.1 raa88.app uses cookies and similar tracking technologies to enable core platform functionality, maintain session states, and improve your browsing experience. Cookies are small text files stored on your device by your browser.
5.2 The categories of cookies used by raa88 include:
5.3 You may control non-essential cookies through your browser settings. Disabling cookies may affect the functionality of certain raa88 platform features. raa88 does not use advertising cookies or share cookie data with third-party ad networks.
raa88 does not sell your personal data. We share personal data only in the following limited circumstances:
Important: raa88 will never sell, rent, or share your personal data with third-party advertising networks, data brokers, or unrelated commercial entities for their own marketing or profiling purposes.
7.1 raa88 retains personal data for as long as your Account remains active and for a further period as required by applicable legal and regulatory obligations. Specifically:
7.2 Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised.
8.1 raa88 is operated for the Malaysian market. Some of the third-party service providers raa88 engages (including certain game providers and technical infrastructure partners) may process data outside of Malaysia. Where such transfers occur, raa88 ensures appropriate safeguards are in place — including standard contractual clauses or equivalent data transfer mechanisms — to protect your personal data to standards consistent with applicable data protection law.
8.2 By registering for and using raa88, you acknowledge that your personal data may be transferred to and processed in countries outside your country of residence as described in this section.
Subject to applicable law, you have the following rights in relation to the personal data raa88 holds about you:
To exercise any of the above rights, please contact raa88 at [email protected]. raa88 will acknowledge your request within five (5) business days and aim to resolve it within thirty (30) days, subject to identity verification requirements.
To protect your privacy, raa88 may need to verify your identity before processing a data access or deletion request. This is to ensure that personal data is not disclosed to, or deleted at the request of, an unauthorised party.
10.1 raa88 strictly prohibits the registration or use of its services by anyone under the age of 21. raa88 does not knowingly collect personal data from individuals under the age of 21.
10.2 If raa88 becomes aware that it has inadvertently collected personal data from an individual under 21 years of age, the Account will be immediately suspended, all collected data will be securely deleted, and any transactions will be reversed in accordance with our underage gambling prevention procedures.
10.3 Parents and guardians who believe their child may have registered on raa88 are encouraged to contact raa88 support immediately at [email protected].
11.1 raa88 implements technical and organisational security measures commensurate with the sensitivity of personal data processed. These include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting internal data access to authorised personnel, regular security assessments and penetration testing, and incident response procedures for data breach management.
11.2 Despite these measures, no system or transmission over the internet is completely secure. raa88 cannot guarantee absolute security of data transmitted to or from raa88.app. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their raa88 accounts.
11.3 In the event of a data breach that is likely to result in a risk to your rights and freedoms, raa88 will notify affected players as required by applicable law, within the legally required timeframe.
12.1 raa88.app does not contain links to external third-party websites. All navigation within raa88.app directs to internal pages of the raa88 platform. raa88 is not responsible for the privacy practices of any external website or service that a player may independently access.
13.1 raa88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. The revised Policy will be published on raa88.app with an updated effective date.
13.2 Where changes are material, raa88 will provide prominent notice to registered players via email or in-platform notification. Your continued use of raa88 following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
13.3 We encourage you to review this Policy periodically to remain informed of how raa88 protects your personal data.
For all privacy-related enquiries, data access requests, or concerns regarding raa88's handling of your personal data, please contact our team:
Support & Privacy Enquiries:
[email protected]
(Plain text only — not a clickable link. Copy and paste into your mail client.)
Response time: within five (5) business days for all formal privacy requests. raa88's customer support team operates 24/7 in English for general account and platform queries.
Play on Malaysia's trusted online casino platform — secure accounts, encrypted transactions, and full MYR support.